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Our Service Commitment

Shaadi.com Centre's business is information-how to direct it, utilizes it, share it, and protect it. For over a decade now, Shaadi.com is the world's largest matrimonial enterprise employing technology to help Indians around the world in finding their soul mate.

As a Shaadi.com Centre Member, you should expect nothing less than the best possible service every time you deal with one of our representatives in person, by letter, on the telephone. We wish to build a long-term relationship with you. The foundation of this relationship is our Service Commitment - to anticipate and exceed your expectations.

Your privacy is protected
An important part of the Shaadi.com Centre service commitment is your right to privacy. Keeping your personal information confidential is fundamental to the way we do business.

The success of our services is based on three principles:

Simplify
To help make technology simply to use to help a larger consumer base benefit from it.

Standardize
To create standardized & economically viable services for the common man.

Service Quality
To measure & regulate service being provided by each of our outlets.